Access For All Conference
Five E&V visits were conducted in March 2016 at four Hospital Emergency Departments (North Middlesex, Royal Free, Whipps Cross, and Homerton Hospital) and one Outpatient Department (Newham) in regards to accessibilities. The findings from these visits echoed similar issues raised previously which can be seen here.
The reports were published in May 2016 at a stakeholder event in Stratford.Despite the existence of legislation and guidance, in reality many service users continue to receive information from health and social care organisations in formats which they are unable to understand and do not receive the support they need to communicate. We are currently working with our local Trusts, CCG and Local Authority as well as local Care Homes, to support the development of accessible information action plans ahead of the implementation date of 31 July 2016.
Highlights from the Conference can be found here