Meet the Redbridge patients helping to heal the NHS …
• Over 6000 local residents share their stories to help diagnose where things aren’t working and let doctors, nurses and care workers know when they are getting it right.
• Part of nationwide movement that has seen almost 300,000 come forward over the last year to help those running frontline health and care services find ways to improve.
• New #ItStartsWithYou campaign launched to highlight the difference patient feedback can make.
The more that people share their ideas, experiences and concerns about NHS and social care, the more services can understand where improvements are needed. That is why we are running a campaign to encourage people to speak up and help to make services better for their communities.
Thanks to people sharing their ideas and experiences with their local Healthwatch, services across England have made positive changes that benefit those who use them.
But, to make the biggest difference, we need to hear from more people.
We are the independent champion for people who use health and social care services. We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen. We also help people find the information they need about services in their area.
We have the power to ensure that people's voices are heard by the government and those running services. As well as seeking the public's views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.
Below is a leaflet that shows the difference we have made by people telling us their experiences.
If you would like to share your experiences click here