NHS 111 Mental Health Crisis Response Service Launching April 2024

ELFT, along with North East London NHS Foundation Trust (NELFT) and partners across NEL, are working together to ensure that service users experiencing mental health crises can access support via NHS 111, a freephone number that provides urgent health advice 24 hours a day, 7 days a week to people of all ages.

From 2 April 2024, Redbridge residents will be able to call 111 and select option 2, putting them through to a fully trained and qualified mental health professional.

The team has a wide range of skills, including on-the-phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need.