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Reviewing patient access to GP practices in Redbridge

Following feedback from members of the public regarding access to GP
practices in Redbridge, we decided to build a picture of how services were
currently running.
 
Some people told us they were unable to see their GP in person as practices
were only offering telephone or online appointments. There were also
concerns regarding the amount of time it took to get through on the phone
to their practice.
 
This report relates to findings from our research conducted
between 21st September and 5th October 2020.
Our findings and the report are not a representative portrayal of the
experiences of all patients trying to access their GP practice, only an
account of the responses received from our volunteers during this time.

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Reviewing patient access to GP practices in Redbridge