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Your spotlight on local services

Accessible Information Standards- The NHS post implementation review


During January-March 2017 NHS England led a review of the Standard to assess impact and check that it is ‘fit for purpose’.

The Accessible Information Standard sets out requirements for organisations to identify, record, flag, share and meet the information and communication needs of people with a disability, impairment or sensory loss.
All organisations that provide NHS care and / or publicly-funded adult social care must follow the Standard in full from 1st August 2016 onwards

With the support from the Redbridge People's Parliament, Healthwatch Redbridge were one of the many to respond to the review of the Standards. The report can be found attached to this article

Over 1600 people had their say and a report of the review is available in a range of formats:

If you have any queries, or would like to request a copy of the report in an alternative format, please contact england.patientsincontrol@nhs.net. Patients, service users, carers and members of the public can also call 0300 311 22 33.

The Accessible Information Standards is part of the Healthwatch Redbridge workplan and we support NHS England in this assessement. To see more of the work Healthwatch Redbridge has completed around the Accessible Information Standards click here

For more information on the Accessible Information Standards click here