Find out what we're working on 

Everything we do is guided by what people tell us about their experiences of health and social care. Find out more about how we're using these views to improve care.

Do you have an experience that you would like to share?

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Maternity and Neonatal Senior Advocate

The Maternity and Neonatal Independent Senior Advocate (also referred to as Maternity and Neonatal ISA or MNISA) is a new senior role to support women and families in England. 

This role was developed by NHS England working alongside people who have experienced adverse outcomes.

If during your maternity or neonatal care in North East London you have experienced an adverse outcome you can go to a Maternity and Neonatal Independent Senior Advocate for support.

The Maternity and Neonatal Independent Senior Advocate for North East London is Dawn Hobson. Dawn trained as a nurse working within the NHS, continuing her career in teaching and research in palliative care for 13 years. Dawn has been a Project Officer with Healthwatch Redbridge, the Patient Champion, for 2 years leading two large Maternity and Neonatal service user feedback projects across NEL. Dawn is an independent advocate who knows the local NHS systems, and can support you to feel heard by those who have provided your care.

Find out more...

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Women's Health Project

Over the last few months, we’ve been actively engaging with women across communities in Redbridge to provide crucial information about Breast and Cervical screening

Through these efforts, we’ve gathered key insights into the challenges and experiences faced by local women in accessing services. The picture we are building helps us to make recommendations to service providers that puts patient experience at the heart of care. 

Next Phase: Perimenopause and Menopause Focus

In the next stage of our Women’s Health Project, we are turning our attention to perimenopause and menopause—these important stages in women’s health are often underrepresented and under discussed. 

We want to better understand the unique experiences of women during these transitions and identify areas where additional support and resources are needed.

Get Involved: Share Your Experience

We are calling on women in the Redbridge area to share their personal experiences with perimenopause and menopause. It won't take long, and by sharing your story you’ll be helping to shape future services and resources for women in the community. 

Complete our short survey

Your feedback is confidential and will contribute to improving healthcare services for women in Redbridge.

Accessible Information Standard

Accessible Information Standard: Know Your Rights

The Accessible Information Standard ensures that people with disabilities or sensory impairments have their communications support needs met in health and social care settings. 

 Healthwatch Redbridge offers sessions and resources to help individuals advocate for their rights and asks for feedback to help us monitor whether services are doing what they are supposed to. 

Find out more...