Enter and view - Care home - Cranvale Residential Care Home
A shortlist of homes was produced to support engagement with a number of homes from various areas within the borough. Homes were chosen to be representative (for older people, people with learning disabilities, people using mental health services).
Recommendations
- The home should consider changing the fire alarms so that there is a flashing light as well when the alarm sounds. Although there are no deaf service users, if there is a user with a family member who is deaf, this could aid them in the future.
- A variety of training sessions should be offered to staff such as deaf awareness training, visual impairment awareness training and training for working with people with learning disabilities.
- The entrance sign should be made more visible to those walking up to the building and should be brighter. The representatives had mentioned this to the manager on the day of the visit and were informed that Sanctuary Care were in the process of changing the sign.
- The main entrance steps should be refurbished (re-painted) to ensure they can be seen clearly.
- The home should also consider speaking to the residents regarding the menu as it is evident that they are not happy with the food they receive in the home.
- The home should review its policies with regards to the Accessible Information Standards to ensure support for people with access requirements is available.
Downloads
Cranvale Care home
