Enter and view - GPs - Loxford and Cranbrook - Ilford Lane Surgery - 1st visit
Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.
Recommendations
- To make the website more accessible, patients should be able to:
- Change the size of the text; some people with a visual impairment need information in a large font size.
- Change the colour of the background; some people cannot read text if there is insufficient contrast between text and background.
- Access website information via screen readers and translation software (such as Browesaloud®5 ) especially for people with visual impairments.
2. The complaints/compliments procedure should be available in a variety of formats such as large print for patients.
3. The surgery should display a poster about the Accessible Information Standard on the noticeboard. If possible, this information should be available on an A3 poster.
Downloads
Ilford Lane surgery report
