Enter and view - GPs - Fairlop - The Willows Practice - 2nd visit

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from Review

  • The practice manager told the representatives they have a new website.
  • The representatives were shown a communications booklet that has been put together by the team as they were unable to purchase a more appropriate one.
  • The practice manager asked if Healthwatch can send her the link for the communication book so that she may purchase one.
  • Healthwatch will send the link for the communication book.
  • The practice manager said that all staff have completed the training via Blue Stream.
  • The practice manager said this training is also provided by Blue Stream and has been completed.

 

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The Willows Practice

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