Enter and view - GPs - Loxford and Cranbrook - Mathukia’s Surgery - 2nd visit

Comments from Review

• The practice manager said that no changes have been made to the website. The practice is currently considering changing providers. If/ when this happens, changes will made to the website.
• The flashing red light has not been installed yet. This is due to take place when the builders complete other refurbishment work.
• There is no statement informing patients that they can receive the complaints procedure in other formats. The practice manager said that she is willing to include this on the current form.
• The practice has not yet purchased the hearing loop. This is due to take place in the next few months.
• The temporary ramp now has a yellow & black tape around the edges.