GMC patient feedback consultation
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3. Is it reasonable to require doctors to reflect annually on existing sources of patient feedback?
The importance of reflective practice Asking doctors to reflect regularly on feedback from a variety of sources will contribute to a more meaningful revalidation process, in which formal revalidation will be the culmination of a continual process of reflection and improvement rather than a tick-box exercise. We know that doctors have many competing demands on their time, but maintaining a reflective practice is essential to providing quality care and should always be a priority. There are a variety of independent sources which regularly collect valuable feedback; asking doctors to take these sources into account will prevent an increased workload, while also helping the system to make better use of comments people have shared in different ways.