Information and Signposting - 2021-2022
When reviewing enquiries as a whole, we identify key themes around service waiting lists, ability to book or register, levels of support, empathy and communication, and quality of outcome.
We are the official consumer champion for users of health and social care services. We listen to people's service related enquiries, and offer individual
signposting and information. This report summarises the themes and topics within the enquiries received.
Reporting Period: 1 April 2021 - 31 March 2022
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Healthwatch Redbridge - Information & Signposting April 2021 - March 2022