Enter and view - GPs - Fairlop - The Willows Practice - 1st visit
Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.
Recommendations
- To make the website more accessible, patients should be able to:
- Change the size of the text; some people with a visual impairment need information in a large font size.
- Change the colour of the background; some people cannot read text if there is insufficient contrast between text and background.
- Navigate the whole website without a mouse because some people who are blind/ partially sighted with mobility impairments rely on the keyboard.
- Access website information via screen reader and translation software (such as Browesaloud®7 ) especially for people with visual impairments.
2. A Communications handbook8 with basic images of common BSL and Makaton symbols should be available in the reception enabling staff to communicate more effectively with patients who have communication impairments.
Downloads
The Willows Practice
