Supporting the improvement of quality care at King George and Queen's hospital

Report - 12 March 2024

Barking, Havering, and Redbridge University NHS Trust (BHRUT) are keen to improve the quality of care and patient experience across the hospital trust which covers Queen’s Hospital in Romford and King George Hospital in Goodmayes.

In response to a recent Care Quality Commission (CQC) visit, BHRUT jointly commissioned their local Healthwatch organisations in Barking & Dagenham, Havering, and Redbridge to engage with patients about their experiences of services provided by the trust and to explore patients’ expectations of services and how these were met. 

As part of this project, Healthwatch Redbridge carried out visits to two wards at King George Hospital to find out what patients and carers thought of the discharge process.

These reports cover the findings at both wards. Further reports from four wards at Queen's hospital will be added shortly.

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BHRUT engagement - Ash Ward
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BHRUT engagement - Holly Ward
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