Enter and view - GPs - Seven Kings - Seven Kings Practice - 2nd visit

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from review

  • The practice manager said at present they do not have a website. They are in the process of setting one up which should be ready for use in October 2018.
  • The practice manager said they do not have a communications book. She made a note of the reasons the communication book may be helpful and has also asked us to send her the link of where she might access one. Healthwatch Redbridge has sent this information.
  • All patients with additional needs are flagged on the EMIS system when they come to reception.
  • Staff members will also ask the patient if they need any additional assistance.
  • The practice has now registered with an online training provider called Bluestream. The staff have blocked time once a month, half of the staff have been trained.

Downloads

Seven Kings Practice report

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