Enter and view - GPs - Wanstead - Wanstead Place Surgery - 2nd visit

Report - 5 July 2018

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from Review

The user is now able to change the colour and font of the website.
The website is being updated and the practice is working on including Browsealoud on their website.
The practice manager showed the representatives a book with Makaton symbols which is available at reception and is used as a communication book.
See provider response column.
The practice manager said this training is being provided for staff via Blue Stream.

Downloads

Wanstead Place Surgery report

Download (PDF 159 KB)

The Accessible Information Standard - What you can expect from services

31 July 2017

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Find out more

Enter and view - GPs - Wanstead - Clayhall Clinic - 2nd visit

10 July 2018