Enter and view - GPs - Loxford and Cranbrook - The Loxford Practice - 2nd visit

Report - 19 July 2018

Over four months between July and October 2017, Healthwatch Redbridge assessed all 45 GP practices on how well they were meeting the requirements set out by the Accessible Information Standard.

Comments from Review

  • The practice manager informed the representatives that it is not possible for the user to change the font size and colour on the website. The websites are due to be changes shortly.
  • This training has not yet taken place.
  • The authorised representatives were given the patient registration form, but it does not include any questions asking patients if they have communication needs.
  • The practice manager informed us after the visit that he will update the form and ask patients about their communication needs.

Downloads

The Loxford Practice report
Download (PDF 152 KB)

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