Enter and view - Blood services - Wanstead Hospital Phlebotomy Department

Recommendations

• The service provider should ensure that there is a sign for the Phlebotomy Service on the existing sign on the main road
• The service provider may wish to consider providing disabled parking bays as there are none at present
• The service provider may wish to consider marking out a drop off point directly outside the entrance for disabled patients
• The service provider may wish to consider providing hand rails along the pedestrian access
• The service provider may wish to consider erecting a “questions, queries or complaints” sign in the Phlebotomy waiting area and this should also be available in an accessible format for patients with additional communication needs